The Bank has floated a BPO company named "SyndBank Services Limited (BPO)" as a wholly owned subsidiary of SyndicateBank. This initiative of the Bank heralds a new beginning in the Indian Banking industry by carving out the first BPO outfit of a Nationalized Bank. This BPO Company is proposed to undertake the following activities:

• Facilitating customers to file their Income Tax Returns
• Undertaking Back Office functions relating to Bank's Debit / Credit Card / Bancassurance Business,
• Managing BCTT and Service Tax collection and Bonds Issue
• Undertaking Credit Rating of Bank's borrowers and managing Back Office functions relating to Government Business Transactions and Interest / Dividend Warrants issuance/ payments.
• Followup of overdue accounts under retail loans by sending Notices/SMS messages and telecalling the customers to maintain a healthy retail credit portfolio of parent Bank
• Pre-shipment hardware testing for the newly procured computer Hardware items like PCs, Servers, ATMs, UPS, Routers, Switches, Modems and other peripherals such as printers, (all types), scanners, digital cameras, etc., for all Commercial Banks and other Financial Institutions.
• Providing guidance and maintenance of records for PF, Pension and Gratuity Trusts.